Refund policy
Every Central Shops package comes with a 30-day money-back guarantee. It covers the Essential, Growth and Mentorship packages.
Our guarantee
You get a full refund of the purchase price if you ask for it within 30 days of your purchase date. You can ask for any reason, including not making any sales. There are no other conditions.
How to request a refund
- Email us at centralshops07@gmail.com.
- Include your order number.
- Send your request within 30 days of your purchase date.
When you get your money back
- We send the refund to your original payment method: your PayPal account or the card you used through PayPal.
- Once your refund is approved, we process it within 5 business days.
- PayPal or your bank may take a few more days to show it in your account.
What the refund covers
The refund covers the full price you paid us for your package. It does not cover costs you paid to other companies, because they are not part of our price. These include your Shopify subscription, paid apps, domain, ad spend and product or supplier costs.
Questions
If you have any questions about refunds, email us at centralshops07@gmail.com.